This document sets forth the Integra Mechanical Group Ltd Online Privacy Policy for our web site www.integramechanical.com . You can also view our safety policy by clicking here.
This Policy will apply to Integra Mechanical Group Ltd and all of its subsidiaries including: Integra Mechanical Services Ltd, IMC Ventures Inc, and Integra Fabrication & Ventilation Ltd., (Please note that this list of companies may change from time to time).
Our Companies have always been, and will continue to be, committed to maintaining the accuracy, confidentiality, and security of your personal and financial information. As part of this commitment, we have established Ten Privacy Principles to govern their actions as they relate to the use of customer information.
Integra Mechanical Group Ltd invites you to review their principles, which have been built upon the values set by the Canadian Standards Association's Model Code for the Protection of Personal Information and Canada's Personal Information Protection and Electronic Documents Act.
Principle 1 - Accountability
Principle 2 - Identifying Purposes
Principle 3 - Consent
Principle 4 - Limiting Collection
Principle 5 - Limiting Use, Disclosure and Retention
Principle 6 - Accuracy
Principle 7 - Safeguarding Customer Information
Principle 8 - Openness
Principle 9 - Customer Access
Principle 10 - Handling Customer Complaints and Suggestions |
Principle 1 – Accountability
Integra Mechanical Group Ltd is responsible for maintaining and protecting the customer information under its control. In fulfilling this mandate, Integra Mechanical Group Ltd is required to designate an individual or individuals (contact information follows) who is/are accountable for the company's compliance with the Ten Privacy Principles.
Principle 2 - Identifying Purposes
The purposes for which customer information is collected shall be identified before or at the time the information is collected.
Principle 3 – Consent
The knowledge and consent of the customer are required for the collection, use or disclosure of customer information except where required or permitted by law.
Principle 4 - Limiting Collection
The customer information collected must be limited to those details necessary for the purposes identified by the Integra Mechanical Group Ltd. Information must be collected by fair and lawful means.
Principle 5 - Limiting Use, Disclosure and Retention
Customer information may only be used or disclosed for the purpose for which it was collected unless the customer has otherwise consented, or when it is required or permitted by law. Customer information may only be retained for the period of time required to fulfill the purpose for which it was collected.
Principle 6 – Accuracy
Customer information must be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.
Principle 7 - Safeguarding Customer Information
Customer information must be protected by security safeguards that are appropriate to the sensitivity level of the information.
Principle 8 – Openness
Integra Mechanical Group Ltd is required to make information available to customers concerning the policies and practices that apply to the management of their information.
Principle 9 - Customer Access
Upon request, a customer shall be informed of the existence, use and disclosure of their information, and shall be given access to it. Customers may verify the accuracy and completeness of their information, and may request that it be amended, if appropriate.
Principle 10 - Handling Customer Complaints and Suggestions
Customers may direct any questions or enquires with respect to the privacy principles outlined above or about our practices by contacting the designated person(s) accountable for privacy at the Integra Mechanical Group Ltd.
An individual may seek advice from the Office of the Privacy Commissioner of Canada at 1-800-282-1376 or info@privcom.gc.ca and, if appropriate, file a written complaint with that office. However, the individual is encouraged to use the Integra Mechanical Group Ltd complaint procedures to try to resolve the matter before contacting the Privacy Commissioner.
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